Reference

dokter88 Privacy Policy for Your Account

dokter88 Privacy Policy explains what we collect when you open an account, sign in, browse Live Baccarat or use DANA and QRIS, and how we use those records.

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CONTACT FOR PRIVACY

Switch From Wallet Help To Data Help

Privacy questions should reach the same support path used for account access, but we route data requests separately from payment status checks. Open the support area after signing in, include the phone number on your account and describe the change or copy request clearly. If you cannot sign in, use the account access path and mention that your message concerns the Privacy Policy.

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Account access

Use the support route beside the login area when verification blocks access. We ask for account details needed to locate your record and avoid discussing private data with an unverified contact.

Wallet status

For a DANA, OVO, GoPay or QRIS reference, send the receipt number through support. We use that reference to check the account record without requesting your wallet PIN or banking password.

Data requests

Ask us to access, correct or delete eligible account data through the support contact path. Include the requested action and registered phone number so we can verify ownership first.

DATA HANDLING

Browse dokter88 Privacy Controls Clearly

We treat the Privacy Policy as an operating rule for account handling, not as a banner shown only at registration.

Collected details

We may collect your phone number, account details, sign-in timestamps, device identifiers, support messages and transaction references. We use these details to provide access, check account ownership and resolve payment records.

Cookie choices

Cookies can keep your session open, remember selected settings and show us where a page error occurs. You can manage browser cookie controls, although disabling some cookies may interrupt account access.

Account security

Phone verification helps us distinguish an account holder from an unknown contact. We may compare sign-in and device signals when access looks unusual, and we do not ask for your wallet PIN.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce reference data. We use the reference and status to reconcile your account record, not to obtain your wallet credentials.

Retention period

We keep account, support and transaction records only as long as needed for security, dispute handling and legal duties. When a record is no longer needed, we remove or anonymise it.

Change requests

To correct details or ask about deletion, contact support from the account area and state the requested change. We verify your registered phone number before releasing, changing or removing eligible data.

Open Answers About Privacy Policy

These Privacy Policy answers address the searches we hear most often before account access. Each answer points to a practical step, from checking cookies on a mobile browser to sending a verified request about a payment reference or account record.

It covers account and phone verification details, sign-in and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account use.

No. We use payment references and status details to match activity to your account. We do not ask for or store your DANA, OVO, GoPay wallet PIN or banking password.

Open the support area after signing in, state whether you want access, correction or deletion, and include your registered phone number. We verify account ownership before taking action.

Device and sign-in signals help us identify unusual access and protect your account. They can include browser details, device identifiers and login timing, rather than the contents of your personal files.

We retain account, support and transaction records for security, dispute handling and legal duties. When those purposes end, we remove or anonymise the relevant records where permitted.

Yes. Use your mobile or desktop browser cookie controls to adjust permissions. Some settings may affect session continuity, language preferences or error reporting during account access.

Where local law permits, you can ask for a copy or correction through support. Include your registered phone number and the specific record you want us to locate.

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